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Privacy Policy

  1. Introduction
    This Privacy Policy (“Policy”) is a binding agreement between you and the Company (as defined herein). Please review this Policy fully before you access and/or use the Company’s websites and any other website or portal Ambassador may operate on behalf of itself, any client, school, college, university, other educational institution, organization, company, student and/or faculty (collectively, the “Websites”) or any the Company’s social media sites (the “Social Media Sites”). As used in this Policy, the word “Sites” shall include the Company’s Website and Social Media Sites.

    The Sites are intended to be a safe environment for anyone who accesses and/or uses them. The Company owns and/or licenses all of the information and content that is featured, displayed, or contained on any of the Company’s Sites including without limitation user profiles, posts, comments, software codes and all other information in any and every format now existing or that may be created in the future, including without limitation text, graphic designs, still images, videos, audio and multimedia (collectively, the “Content”) including without limitation User Content (as defined herein). “User Content” means all information, posts, comments, reviews, user profiles, behavioral data and narratives that you or any other user of the Sites posts, submits, or otherwise transmits and/or uploads to any of the Sites.

    The Company has created this Policy to demonstrate our commitment to the privacy of users of our Sites. This Policy describes our policies and practices with regards to, among other things, the collection, processing, use, retention and disclosure of personal information. This Policy also governs your access and use of the Sites and the Company’s privacy practices with respect to the Sites. BY ACCESSING AND/OR USING THE COMPANY’S SITES, YOU CONSENT TO THE COLLECTION, PROCESSING, USE, RETENTION AND DISCLOSURE OF YOUR INFORMATION BY THE COMPANY AS DESCRIBED IN THIS POLICY. You shall also be subject to any additional terms posted with respect to individual sections of the Company’s Sites, which also govern your use of the Company’s Sites. These additional terms include without limitation the Terms of Use for the Company’s Sites (the “Terms of Use”). Click here to access the Terms of Use. In addition, you agree to be bound by the terms and conditions, privacy and/or other policies of any of the social media websites, platforms and/or applications on which the Company’s Social Media Sites reside (collectively, the “Social Media Platform Rules”). You are also bound by any additional terms, conditions and disclaimers that may be in any agreement between you and the Company, including without limitation a Master Services Agreement, Client Portal User Agreement, Publisher/Vendor Portal User Agreement, and or any other applicable terms or conditions posted on any of the Sites (collectively, the “Company Agreements”). All applicable Company Agreements are incorporated into this Policy by reference. In the event of a conflict between the terms of any Company Agreement and this Policy, the terms of the Company Agreement shall control.

  2. Acceptance of this Policy
    If you do not agree to this Policy, or the Terms of Use, you are directed to discontinue using and accessing the Company’s Sites. The Company reserves the right to change or update this Policy at any time and without prior notice to you. Your continued access or use of the Sites after such changes or updates indicates your acceptance of the Policy as changed or updated. It is your responsibility to review this Policy regularly. This Policy was last updated on the date at the bottom of this Policy.
  3. Collection, Processing, Use, Retention and Disclosure of Information
    This Policy applies to information the Company collects, whether directly or indirectly, on the Sites, in email, text, and in other electronic communications between you and the Sites.

    Automatically Collected Information. The Company and/or the Company’s third party service providers automatically track, receive and/or collect certain information about users who access and/or use the Company’s Sites. This information includes without limitation: your Internet browser and version, your operating system, the name of the domain and host from which you are accessing the Internet, the Internet site or URL from which you came from prior to landing on the Company’s Sites, the date and time that you access or use our Sites, geolocation information, metadata, searches that you conduct, keywords, the fact that you visited the Sites, browsing activity including without limitation the pages that you visit within the Sites, and the Internet site, URL or social media page or platform to which you go upon leaving the Company’s Sites (collectively, the “Tracking Information”). With respect to any user who accesses and/or uses the Company’s Sites in the European Union, the Company shall collect Tracking Information after the Company receives such user’s consent to such collection.

    The Company uses this information to monitor usage of the Sites. Also, when the Company emails you, it may be able to identify information about your email address, such as whether you are able to read graphic-rich HTML emails. The Company reserves the right to use and/or sell this Tracking Information in an aggregated and non-personally identifiable form, to, among other things: monitor the Sites’ performance, improve the Sites, store information about your preferences and thus allow the Company to customize the Sites according to your individual interests to improve user experience, recognize you when you return to the Sites, and utilize features and services, traffic trends, audience size, usage patterns, and other analytical and optimization information. The Company also reserves the right to use and sell User Content and any data and/or information derived from same in an aggregated and non-personally identifiable form.

    Information Collected via Cookies. “Cookies”, “web beacons”, Internet tags, pixel tags, and clear GIFs (collectively, “User Attribution Devices”) are files, images and/or code that may be placed on your computer, mobile device, Internet browser and/or on the Sites themselves by a website, social media site or platform, or application for the purpose of facilitating and enhancing its and/or the Sites’ communications and interactions with you. The User Attribution Devices transmit information back to the Company or the Company’s third-party distributors of banners and newsletters. The Company may use User Attribution Devices, to: (i) to speed navigation, keep track of items in your Website shopping cart, and customize your visitation experience; (ii) enhancing the browsing and shopping experience on the Site; (ii) deliver Content consistent with your stated interests; (iii) analyze usage of the Sites more accurately; (iv) to remember information you gave to the Company so you do not have to reenter it each time you visit the Website; and/or (v) deliver and monitor the effectiveness of advertising by the Company, including without limitation on third party websites and platforms. By showing the Company how and when its users use the Sites, User Attribution Devices also help the Company ascertain which areas of the Sites are popular and which are not. In all cases in which The Company uses cookies, it will not collect personally identifiable data, except with your permission.

    The Company may share information collected via User Attribution Devices with third party advertising, analytics and social media websites and platforms. You may opt-out of collection and/or use of information by certain User Attribution Devices in connection with your use of the Sites by: (i) visiting certain websites and/or platforms that enable users to so opt-out; and/or (ii) by setting your Internet browser to refuse certain types of User Attribution Devices, such as cookies. Most Internet browsers are initially set to accept cookies. In addition, you can delete Cookies from your Internet browser’s history cache. Please refer to your Internet browser’s applicable instructions or frequently asked questions for information about using its cookie settings. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Company’s Websites. For example, if you refuse cookies, you will not be able to open a shopping cart on the Websites and therefore will not be able to complete a transaction with the Company online. Also, by not using cookies, your overall Internet browsing experience will be affected.

    Information You Actively Submit to the Site. The Company collects personally identifiable information, including without limitation your name, personal address, email address, billing address, shipping address(es), zip code, phone number, voucher number, and any other information that relates to an identified or identifiable natural person, as applicable (“Personal Information” and, together with the Tracking Information, the “Personal Customer Information”) when you voluntarily provide such information to the Company, when you communicate with the Company via email, telephone or otherwise, and when you navigate through the Websites. For instance, such Personal Information is provided by you to the Company when you wish to complete a transaction on the Websites, when you report an issue with the Websites or when you contact the Company with inquiries.

    By using the Sites, you expressly consent to the Company’s collection, processing, use, retention and disclosure of your Personal Customer Information in accordance with this Policy. By using or accessing the Sites, you shall be deemed to expressly opt-in and knowingly and voluntarily consent to the Company contacting you, subject to applicable law. You expressly consent to the Company using your Personal Information to contact you regarding your activities on the Sites, including without limitation regarding any confirmations; transaction updates; issues; material changes to Site policies and account management procedures. You may at any time prevent the Company from sending you promotional emails by “opting out” of specific mailing lists and services. To “opt out,” please contact the Company as set forth in the “Questions, Comments, Contact Us” Section of this Policy, indicating that you no longer wish to receive specific mailing lists and services, except that the Company may continue to contact you regarding any transactions you may have had or which are pending now or in the future, in accordance with applicable law. Additionally, the Company may continue to provide your educational institution(s) or organization(s) with your Personal Customer Information and data relating to any transaction(s) and may use same in accordance with this Policy. Except as otherwise provided in this Policy or our Terms of Use, the Company shall not share, license, sell, trade or rent any of your Personal Information to third parties without your advance written permission or as and to the extent required by law.

    Processing, Use and Disclosure of Your Information. When you provide any Personal Customer Information to the Company via the Sites, you expressly consent to the collection, processing, use, retention and disclosure of such Personal Customer Information by on or behalf of the Company as permitted by in this Policy, by the Terms of Use, and to the maximum extent permitted by applicable law. The Company collects, processes and uses your information, including without limitation your Personal Customer Information, in furtherance of its legitimate interests, including without limitation:

    • To operate and present our Sites and their contents to you.
    • To provide you with information, products, or services that you request from us.
    • To provide your information to any educational institution(s) or organization(s) that you attend or are affiliated with. For example, if you are a student at a school, the Company may provide your school with your Personal Customer Information and data relating to any transaction(s) and may use same in accordance with this Policy.
    • To fulfill any other purpose for which you provide it. For example, if you contact the Company by email, the Company may use your Personal Customer Information to respond to your email.
    • To provide you with notices about your account.
    • To carry out our obligations and enforce our rights arising from any agreements entered into between you and us, including without limitation for billing and collection.
    • To notify you about changes to our Sites or any products or services we offer or provide though it.
    • To comply with any law, court order, other legal process, government or regulatory agency or authority.
    • In any other way we may describe when you provide the information.
    • For any other purpose with your consent.

    By providing any Personal Customer Information to the Company via the Sites, you also you expressly consent to the Company disclosing your Personal Customer Information to:

    • Agents, Subcontractors and Service Providers. The Company sends Personal Customer Information to certain third-party agents, subcontractors and service providers that work on the Company’s behalf to provide certain services. Examples include mailing information, maintaining databases and processing payments.
    • Publishers. In some instances the Company may share Personal Customer Information with the publisher, copyright holder or author of the products users purchase on the Sites. These parties may use such Personal Customer Information to verify that a user has obtained the course materials or to send updates, corrections or other information related to those materials.
    • Educational Institutions. In applicable situations the Company enters into agreements with educational institutions, under which the Company may provide services and other consideration to the educational institution. The Company may share Personal Customer Information with any educational institutions to which the user belongs. The educational institution may use a user’s Personal Customer Information to, among other things, verify such user has obtained the course materials required for a particular course, or verify compliance with any applicable agreement.
    • Law Enforcement. The Company cooperates with law enforcement in identifying those who use the Company’s Sites and/or services for illegal activities. The Company reserves the right to release any information to law enforcement about any user of the Sites, including without limitation Personal Customer Information, when the Company believes, in its sole discretion, that such release is reasonably necessary to: (i) comply with law, court order, other legal process, government or regulatory agency or authority, (ii) enforce or apply this Policy, the Terms of Use or any of the Company’s other policies or agreements, or (iii) protect the rights, property, or safety of the Company, its users, or others.
    • Related Companies. The Company may share Personal Customer Information with its subsidiaries and affiliates for purposes consistent with this Policy.

    You may request that the Company provide you with the Personal Information it processes about you by using the “Contact Us” feature on the Websites. If you are a Website account holder, you may be able to update, correct and/or erase certain Personal Information you previously provided to the Company by logging into your Website account. The Company may not, however, be able to update, correct and/or erase certain Personal Information it possesses about you due to contractual, legal or other requirements.

    You may withdraw your consent to the Company’s collection, processing, use, retention or disclosure of certain of your Personal Customer Information (a “Withdrawal”), provided that pursuant to applicable law or other reasons, there may be circumstances in which you may not make a Withdrawal. In the case of your Withdrawal, you acknowledge that the Company will comply with such Withdrawal with reasonable promptness, but there may be a delay before the Company fully implements same and as a result for a period of time thereafter, in connection with your prior consent, (i) the Company may still collect, process, use, retain or disclose your Personal Customer Information, and/or (ii) you may still be contacted by the Company. Notwithstanding your Withdrawal, the Company may subsequently collect, process, use, retain or disclose your Personal Customer Information and/or contact you for other purposes, including without limitation legal or regulatory purposes. Please be aware that applicable laws may require or permit the collection, processing, use, retention or disclosure of your information without your consent.

    Most Internet browsers can be set to transmit digital “Do Not Track” requests to websites and social media sites and platforms. Such sites may but are not required to comply with “Do Not Track” requests. At this time, the Company does not respond to any digital “Do Not Track” requests.

    You must protect the privacy of your own information. You must take precautions to protect the security of all Personal Information that you may transmit to, from or through the Sites over any home networks, routers, private wireless (WiFi) networks, public WiFi networks, and all other communication technologies. You must use encryption and other privacy techniques to prevent unauthorized persons from intercepting and/or receiving any such personal information. You are solely responsible for the security of all such information at all times. Consistent with the foregoing, you shall not utilize unencrypted, open access or otherwise unsecured networks in connection with your access to and/or use of the Sites.

    The Company utilizes appropriate technical and organizational security measures when collecting, processing, using, retaining and disclosing your Personal Customer Information. In this regard, the Personal Information you provide to create and access a Website account with the Company and to engage in transactions or access data from the Company is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. The Company uses this SSL technology to help prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure location where your information is stored on restricted-access computers located at restricted-access sites.

    If the Company sells or transfers all or a portion of its business, whether to an affiliate, subsidiary, related entity, third party or otherwise, or if the Company enters into a consolidation, reorganization, dissolution, merger, sale of stock or assets, or any similar transaction or enters into bankruptcy or insolvency, you expressly agree that the Company shall have the right to sell, license or otherwise transfer any information it has about you, including without limitation any Personal Customer Information. In such event, the Company shall request that the parties involved in any such transaction endeavor to conduct the collection, processing, use, retention and disclosure of your information in the same manner as the Company does in this Policy.

    If you have any questions about the Company’s handling or use of your information, including without limitation your Personal Customer Information, please contact the Company as set forth in the “Questions, Comments, Contact Us” Section of this Policy.

    Individuals in the European Union. If you are in the European Union when accessing and/or using the Sites, you expressly consent to the Company’s collection, processing, use, retention and disclosure of your Personal Information in the United States, and you also expressly consent to the transfer of your Personal Information for such purposes to the United States, both to the Company and to third parties authorized under this Policy. Please note that applicable United States laws pertaining to your Personal Information may vary from and be less stringent than applicable laws pertaining to your Personal Information in other jurisdictions, including without limitation in the European Union.

    Under applicable data privacy laws, including without limitation in the European Union, the Company is the controller of your Personal Information collected in accordance with this Policy. The Company will retain your Personal Information as long as: (i) necessary and consistent for the purpose for which the Company originally collected it; (ii) authorized by you; and/or (iii) required or allowed under applicable law.

    Any European Union individual covered under this subsection may also have the following rights: (a) the right to obtain without undue delay from the Company the rectification of inaccurate Personal Information concerning him/her; (b) the right to have the Company erase Personal Information about him/her without undue delay under certain grounds; (c) the right to restrict the Company from processing Personal Information about him/her under certain grounds; (d) the right to receive from the Company the Personal Information that he/she has provided to the Company, in a machine-readable format which is structured and commonly used (also known as data portability); and (e) the right to object to the Company processing Personal Information about him/her under certain grounds.

    In order to exercise one of the foregoing additional rights under (a) through (e), please contact the Company as set forth in the “Questions, Comments, Contact Us” Section of this Policy. The Company shall implement any such request to the extent possible, subject to: (i) certain restrictions such as where compelling legitimate grounds exist for continued processing, in which case such restrictions will be communicated to the requesting individual, and (ii) verifying that the requesting individual is who he/she claims to be.

    If you are unsatisfied with the Company’s handling of your Personal Information in accordance with the law applicable to individuals in the European Union when accessing and/or using the Sites, you may contact an appropriate supervisory authority.

  4. The Company’s Social Media Sites
    The Company maintains accounts and sites on independent third party social media websites, platforms and applications including without limitation, Facebook, Twitter and LinkedIn. When you register for or otherwise use social media websites, platforms and/or applications in general, you are generally required to furnish profile and other information to such websites and platforms in accordance with their own internal policies. Therefore, by using the Company’s Social Media Sites, you authorize the Company to collect, process, use, retain or disclose information about you, including without limitation your profile information and other information that you have disclosed to such social media websites, platforms and/or applications and other information arising from your access and use of the Company’s Social Media Sites. You expressly consent to the Company’s collection, processing, use, retention and disclosure of such information in accordance with this Policy and the Terms of Use.
  5. Financial Transactions
    All financial transactions via credit cards and the like conducted on the Websites shall be carried out using a third party merchant service provider that is not affiliated with or under the control of the Company. All of these payment options on the Websites are made through such merchant service. You agree to be bound by the terms, conditions and policies of such merchant service provider. You agree that the Company shall not be responsible for any transactions or dealings conducted through such merchant service provider. You further agree that the Company shall not be responsible for any financial transactions or dealings conducted through the Sites, including without limitation by any third party merchant service providers. It shall be the user’s responsibility to pay any fees, charges and/or costs associated with the use of any merchant service providers on the Sites.

    You agree that the products and/or services offered on the Websites may be impacted and/or changed by any change to the services offered by third party merchant service providers. You agree not to seek any recovery or recourse from the Company relating to any financial transactions in which you engage via the Sites and that you shall look exclusively to such merchant service providers, and not to the Company, for any and all recovery and recourse. You agree that the Company may charge a separate service fee in connection with any products offered and sold on its Sites.

    In cases of school voucher purchases, the Company cross checks certain Personal Customer Information to validate access to your Websites account and amounts you may purchase with using a school voucher.

  6. Mobile Device Users of the Company’s Sites
    You can access and use the Company’s Sites with virtually any mobile communications device such as a tablet, smartphone or wearable device that has an Internet browser application (a “Mobile Device”), subject to any registration requirements with the Company and provided that you subscribe or have access to a mobile telecommunications network. You are solely responsible to pay any and all service and/or telecommunications provider fees for mobile Internet access to the Company’s Sites including without limitation all applicable text messaging fees and data and other charges. The Company shall not be responsible for any technical or other difficulties that you may experience when you use any Mobile Device or public or private mobile communications network to access or use any of the Company’s Sites. Some of the features of the Company’s Sites may not be available or accessible when you view the Company’s Sites using a Mobile Device. You understand that the Company is providing its Sites to you on an “as is” basis without any warranty or guarantee whatsoever.

    When you use a Mobile Device to access and/or use the Sites, the Company may collect and process information and metadata about you in addition to Tracking Information, including without limitation your geographic location, device type, mobile network and other information, including without limitation information about nearby devices such as Mobile Devices and WiFi access points that can be derived technologically from the use of your Mobile Device. The Company is entitled to use such information as described in this Policy. Most Mobile Devices allow a user to control and disable location services, cookies, and other privacy settings. Please refer to your Mobile Device’s settings and instructions for additional information.

    There are many potential risks when you use a Mobile Device. If your Mobile Device is lost, stolen, or compromised, or if someone else gains access to your mobile network, your personal information could be compromised. The Company expressly disclaims any and all liability and responsibility for any such compromise and any and all damages arising from same.

  7. Risks
    The Company strives to protect the Personal Information, confidentiality and privacy of each user. However, the Company cannot and does not guarantee the security of any personal information or User Content that you disclose online or submit to the Company via the Sites or otherwise, and you do so solely at your own risk.

    You acknowledge that you are aware of security and privacy limitations including without limitation: (1) the global accessibility of the Company’s Sites on the Internet; (2) the technological limitations of security, privacy, and authentication measures and features on Internet sites and specifically on the Company’s Sites; (3) the risk that data or information is transmitted to or from the Company’s Sites may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, “impostering”, tampering, breaking passwords, harassment, fraud, electronic trespassing, hacking, denial of service attacks, nuking, system contamination (including without limitation computer viruses, Trojan horses, worms, defects, date bombs, time bombs, malware, ransomware, bugs, executables or other items of a destructive nature or any other malicious computer codes, scripts, applications or programs) causing unauthorized, damaging, or harmful access to and/or retrieval of information and data on your computer or network; (4) the risk that data or information on any of the Company’s Sites may be subject to other security or privacy hazards, may not reach its destination, or may reach an erroneous address or recipient; (5) unauthorized access by third parties; and (6) the content or the privacy policies of other websites and social media websites and platforms, including without limitation those to which the Company may link or be linked.

  8. Children
    The Company is committed to the safety of children and to protecting the online privacy of children. The Company does not request or knowingly collect any personal information from children under the age of thirteen (13). If the Company becomes aware that a child under the age of 13 has provided personal information to the Sites, the Company shall take reasonable measures to delete all such information from the Company’s stored records; provided, however, that in instances in which the Company collects a persistent identifier and no other personal information, the Company may use such identifier solely to provide support for the internal operations of the Sites. The Company relies on the parents and guardians of children to monitor their children’s access and use of the Internet, including without limitation the Company’s Sites.
  9. Your California Privacy Rights
    California residents may annually request and obtain personal information that the Company has shared with third parties for such third parties’ direct marketing purposes within the prior calendar year (as defined by California Civil Code ยง 1798.83, commonly known as California’s “Shine the Light Law”). If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which the Company shared this information in the immediately preceding calendar year. To obtain this information, please contact the Company as set forth in the “Questions, Comments, Contact Us” Section of this Policy, with the words “California Shine the Light Privacy Request” in the subject line as well as in the body of your message. The Company shall then furnish the requested information to such email address.
  10. Questions, Comments, Contact Us
    If you have any questions or comments regarding the Sites, this Policy, or wish to implement anything as set forth in this Policy, you may contact Ambassador College Bookstores, Inc. d/b/a Ambassador Education Solutions (the “Company”) as follows:

    Mail Address
    445 Broad Hollow Road
    Suite 206
    Melville, New York, 11747

    Email Address
    info@ambassadored.com

    Contact Us Feature
    Use the Contact Us feature on the Sites

Last updated: October 23, 2018