AMBASSADOR IN ACTION
We customize course materials and content integration programs for organizations across the education landscape, including online and on-ground programs at career and proprietary colleges, traditional public and private institutions, community colleges, and K-12 schools.
Rooted in technology and driven by a client centric philosophy, we are a one-stop shop simplifying the management and delivery of textbooks, eBooks, custom content, access codes, supplies, kits, devices, school logo merchandise and more, including buybacks. Our total inventory management approach creates efficiencies, provides an exceptional student experience, and helps you save money. Through our advanced supply chain software, flexible fulfillment processes, and highly available support services, ordering course materials is intuitive, delivery is automatic, and reporting is seamless.
We engineer, develop and manage the entire course materials acquisition process so your students can easily access required resources; your faculty can customize curriculum; and your administrative team can gain key insights to manage, measure and improve outcomes.
We help your students navigate the ordering process, while our adoption tools help you and your faculty select the right content. Plus you have a dedicated team of client services professionals, technology gurus, traffic managers, warehouse personnel, and merchandise managers.
Lowering your operational and financial risk, we purchase dedicated inventory upfront, minimizing your expenses; our publisher relationships streamline costs; and our expert team means less staffing requirements. You can also generate revenue while we drive down costs.
There is a reason so many institutions turn to us to support their programs. At Ambassador, we value innovation and its role in propelling our solutions to the next level so we can stay ahead of market demand. We value connections, putting the right resources in students’ hands, the right way and at the right price. But most importantly, we value our client partners and the relationships we have built, giving all of us an opportunity to collectively improve the education experience and support student success.
years of market leading experience
materials available at time of purchase
fill accuracy and on time performance
Two of the biggest challenges facing educators are costs and outcomes – how can they deliver an education experience that is affordable and results-driven? At Ambassador, we merge innovation with ideas, delivering the most relevant learning materials through a highly engaging and supportive environment, and in an extremely cost-effective manner.
Here is how we handle it…
SOLUTIONS THAT PASS THE TEST
Our innovative approach and advanced technologies help individual schools and large campus networks simplify the adoption, management and delivery of all course materials, giving students more choices in how they access required resources. Your institution can deliver an optimized student learning experience and extensive faculty and student support, while also maintaining control and streamlining costs.
Our proprietary supply chain technology, SourceOne, is at the core of Ambassador’s solutions, administering all inventory management and course materials transactions. Flexible enough to adapt to your processes, yet powerful enough to scale across your campuses, SourceOne integrates with your Student Information System, Learning Management System and Digital Content Platform, giving students and faculty automatic access to course materials and giving you seamless access to the results. Read More >
Customizable to your school’s needs, SourceOne matches your student information with course materials requirements, giving you the administrative power to monitor and manage transactions, student and faculty adoptions, booklist selection, inventory visibility, and more. SourceOne provides you with the exact level of insight you want when it comes to all inventory management processes.
Real-time Reporting, Forecasting and Analytics
Gain critical insights and analysis into student bookstore transactions, including purchases, spending limits, reassignments, returns, financial hold, rush orders, and more, so you can plan accordingly. You can also track student retention.
Powering Course Materials
Through our Online Bookstore, Auto-Fill Solution and Brick & Mortar Bookstore, we provide total inventory management, including sourcing, procurement, warehousing and distribution. We maintain and monitor your school’s inventory of textbooks, eBooks, custom content, scrubs, supplies, kits, software, hardware, access codes, and school branded apparel. We even handle buybacks. Safeguards, quality controls, and proven best practices ensure accurate fulfillment, and we can accommodate both “tuition-pay” or “student-pay” models, including school authorized vouchers. We also assist schools in satisfying opt-out compliance policies when course materials are provided to students automatically as part of tuition. Read More >
Powering Course Materials
We custom-design a URL/website branded with your logo and colors. Students can easily login to your online bookstore 24x7x365 to view a list of required materials, place their order and pay for their purchase. Materials are shipped to each student’s preferred address, which is verified prior to shipment.
Students automatically receive all required course materials without any involvement on their part. Materials are shipped to each student’s workplace or home, or to the school, as directed by the school. Addresses are verified prior to shipping and students receive an email confirmation notifying them that their materials are on the way.
Brick & Mortar Bookstore
We custom-design a bookstore for you branded with your logo and colors. We manage all staffing and overhead, including dedicated store managers, additional staff during peak periods, point-of-sale system and software, fixtures, and inventory.
Our turnkey solution provides students with access to eBooks as an alternative or supplement to printed materials. Our knowledgeable team helps you develop an eBook strategy that aligns with your goals and supports the needs of learners, including “student choice” and student default with option to “opt-out”. eBooksPlus is integrated with all of our service models and leading Digital Content Platforms, providing students with Single Sign-On access. Read More >
Our team works with you throughout the roll-out. We assist in the selection of your Digital Content Platform and eBook titles, help develop a model to facilitate “student choice” (select print or eBook preference) or “opt out” (receive eBook with ability to exchange for print), and plan for scheduling and communication.
We simplify the process for students to redeem and access eBooks via your student portal, Online Bookstore or Auto-Fill websites, or your Learning Management System. Safeguards ensure accessibility while preventing duplicate purchases.
eBook Administrative Management
Through SourceOne, our supply chain management software, administrators can manage eBook licenses, manage student spending limits, post transactions to the student ledger, and process voucher-based and traditional payments.
We manage the entire eBook and Print-On-Demand (POD) process, from working with the publishers to secure eBook access, to facilitating student orders, payment and fulfillment. Through our eBooksPlus solution, we give students who purchase an eBook the option to also order a low-cost, professionally printed version, giving students more options and flexibility in the way they access their course materials. Read More >
Complete POD Management
We collect and manage the content, securely store and process it, verify student eligibility, handle payment, report transactions to publishers, and professionally print and ship it. We offer a variety of design options, including school branded.
Schools and faculty can customize packages, selecting from publisher content, web articles, blogs, and Open Education Resources, as well as a professor’s own Word, PowerPoint and PDF files. We print and ship the package as determined by the school.
We understand that each institution is unique, each with its own academic methodologies, business strategies and technical resources. Our Advisory Services consultants, many of whom hail from colleges and universities, ensure your institution has the proper roles and operational processes in place in order to maximize the student experience, simplify administrative tasks and establish a successful program. Read More >
Whether you are looking to standardize management and delivery solutions, pursue new market-differentiating offerings, or provide an enhanced learning experience, we can help establish and support your long-term and short-term goals.
Detailed Action Plans
We begin with a thorough assessment of your institution’s size, locations, program types, student preferences, faculty needs, required materials, and distribution methods. From there, we collaborate with you to create a specific roadmap.
Ongoing, Data-Driven Recommendations
Based on an analysis of your school’s data in combination with future projections, we continue to recommend inventory, product mix and/or service model adjustments so you can keep pace with student preferences, while saving time and money.
COMMUNICATE. SHARE. EXPEDITE.
Our technologies are integrated with your institution’s existing software and applications to allow for efficient two-way communications, accurate data sharing and expedited processes. Integrating with leading SIS, LMS, Digital Content Platforms and Publishers, we give students seamless access to course materials through Single Sign-On functionality, while providing administrators with key insights and intelligence to manage, measure and improve programs and outcomes.
Student Information Systems (SIS)
SourceOne interacts with your school’s SIS to integrate student registration information and bookstore transactions. Our partners include Campus Management (Campus Link Ambassador/CLA), DiamondD, and others.
Learning Management Systems (LMS)
Integrations with leading LMS and student portal providers, including Pearson eCollege/Learning Studio, Blackboard, Angel, Moodle, Desire2Learn, Canvas, Comcourse and others, provides students with Single Sign-On access to the Online Bookstore or their eBooksPlus bookshelf.
Digital Content Platforms
We assist your team with selecting the most appropriate Digital Content Platform in order to facilitate the integration. Our eBooksPlus is already integrated with several established platforms, including VitalSource.
We maintain strong relationships with all publishers, providing access to both print and digital course materials. Our partners include Cengage Learning, Elsevier, McGraw Hill, Pearson, and Wiley.
DATA ANALYTIC SERVICES
WORK SMART. SPEND SMARTER.
Our proprietary analytics technology gives you easy access to relevant data so you can apply it in meaningful and actionable ways. After all if you can’t measure your programs, you can’t effectively manage them. Because our solutions integrate with your LMS, SIS, and Digital Content Platform, data is easier to access and manage, and you gain greater visibility into course materials trends, usage and metrics.
We will help you gain deeper insight into your course materials and content integration programs, helping you collect and act on information so you can maximize resources and streamline your processes, while saving time and money. For example, our data analytics can help you expedite student account and invoice reconciliations, and ultimately revenue recognition.
Our technology integrations align student registration information and course materials transactions, increasing data accuracy and reducing data redundancy. You will see exactly what materials students are using and how much students are spending, which will help you forecast titles and usage. You can drill down by type of resource, and precisely estimate costs.
Our solutions include functionality to satisfy the Higher Education Opportunity Act, Family Education Rights and Privacy Act of 1974, and Pell Grant Program Integrity Final Rules. We also help institutions comply with student opt-out policies as part of the DOE’s Final Rule amending certain Program Integrity and Improvement Regulations as it pertains to course materials, including communicating with students, managing requests, calculating reimbursements and completing the opt-out cycle. We maintain SSAE16 SOC I Type II compliance for data security, and help schools leverage data to prove compliance (for example, using student spending data to predict Cost of Attendance).
With Ambassador, we are able to provide our students with an education experience that mirrors their priorities – flexibility, accessibility and relevancy. Ambassador helps us personalize the course materials process in a way that makes the most sense for each individual student.
— Zenith Education Group
We put students at the center of everything we do, and we select vendors who share our student-first philosophy. Ambassador fits this mold, and then some. Ambassador’s eBooksPlus service is not only easy for students to use, but it gives them flexibility and choice in how they like to access their course materials.
— Post University
Our account representatives at Ambassador are really an extension of our own team. They have an intimate understanding of our operations and our goals and they believe in open and regular communication. Ambassador is a stellar example of what it means to be a partner and not just another vendor.
— Centura College
Improving operational processes for colleges and universities is a key priority for us, and the seamless transfer of information between our system and Ambassador’s does just that. We share a vision for helping schools not only do things more efficiently, but more effectively too.
— Campus Management
Ambassador’s technologies, processes and quality controls for managing both print and digital content programs are impressive. Its team works tirelessly to help schools of all sizes customize content programs that make the most sense for their students, whether it is evolving to 100% digital delivery, or creating programs where students and schools choose their content method.
Ambassador has made a tremendous investment, both financially and operationally, to help shape and secure students’ academic and professional futures. Not only have its contributions to our scholarship fund created incredible opportunities for students to learn and achieve, but its technology and innovative mindset are moving the education industry forward in measurable ways.
—Imagine America Foundation
NEWS & EVENTS
As students continue to become more digital-savvy and mobile-insistent, some colleges and universities are rethinking their approach to course materials. Leaders from Ambassador Education Solutions and the Aviation Institute of Maintenance (AIM) will explore these...read more
Ambassador Education Solutions, the innovator in course materials and content integration programs, has broadened its agreement with VitalSource Technologies Inc., the leading digital educational content platform. Ambassador has created seamless integrations so that...read more
Ambassador Education Solutions, the innovator in course materials and content integration programs, has hired former Blackboard strategic business development and sales professional Ande Jenkins. An integral part of Blackboard's Content Provider Group, Jenkins brings...read more